Does ilert support robust logging of user changes?

Yes, our platform supports comprehensive audit logging. Every user action — whether it's a configuration change, alert acknowledgment, or escalation modification — is tracked and timestamped.

Audit logging capabilities

Comprehensive tracking

ilert logs all user activities including:

• Configuration changes: Modifications to alert sources, teams, and escalation policies

• Alert actions: Acknowledgments, escalations, and resolutions

• User management: User creation, role changes, and permission updates

• System access: Login attempts and session management

• Integration changes: Modifications to webhooks and API configurations

Detailed audit information

Each logged action includes:

• User identification: Who performed the action

• Timestamp: When the action occurred

• Action details: What was changed and how

• IP address: Source of the action for security tracking

• Context: Related actions and system state

Compliance and security

Audit trail benefits

Comprehensive logging provides:

• Compliance support: Meet regulatory requirements for audit trails

• Security monitoring: Track suspicious activities and unauthorized changes

• Troubleshooting: Identify the source of configuration issues

• Accountability: Ensure proper attribution of all system changes

Data retention

• Long-term storage: Audit logs are retained for compliance purposes

• Search capabilities: Quickly find specific actions or user activities

• Export options: Download audit data for external analysis

• Backup protection: Audit logs are included in system backups

Accessing audit information

Viewing audit logs

You can access audit information through:

• Web interface: View logs directly in the ilert dashboard

• API access: Programmatically retrieve audit data

• Export functionality: Download logs for external analysis

• Real-time monitoring: Monitor activities as they occur

Getting started

To access audit logs, navigate to the administration section of your ilert account and look for the audit logging options.

Related Documentation

• User Roles and Permissions

• Account Settings