Does ilert support robust logging of user changes?

Yes, our platform supports comprehensive audit logging. Every user action — whether it's a configuration change, alert acknowledgment, or escalation modification — is tracked and timestamped.

Audit logging capabilities

Comprehensive tracking

ilert logs all user activities including:

  • Configuration changes: Modifications to alert sources, teams, and escalation policies

  • Alert actions: Acknowledgments, escalations, and resolutions

  • User management: User creation, role changes, and permission updates

  • System access: Login attempts and session management

  • Integration changes: Modifications to webhooks and API configurations

Detailed audit information

Each logged action includes:

  • User identification: Who performed the action

  • Timestamp: When the action occurred

  • Action details: What was changed and how

  • IP address: Source of the action for security tracking

  • Context: Related actions and system state

Compliance and security

Audit trail benefits

Comprehensive logging provides:

  • Compliance support: Meet regulatory requirements for audit trails

  • Security monitoring: Track suspicious activities and unauthorized changes

  • Troubleshooting: Identify the source of configuration issues

  • Accountability: Ensure proper attribution of all system changes

Data retention

  • Long-term storage: Audit logs are retained for compliance purposes

  • Search capabilities: Quickly find specific actions or user activities

  • Export options: Download audit data for external analysis

  • Backup protection: Audit logs are included in system backups

Accessing audit information

Viewing audit logs

You can access audit information through:

  • Web interface: View logs directly in the ilert dashboard

  • API access: Programmatically retrieve audit data

  • Export functionality: Download logs for external analysis

  • Real-time monitoring: Monitor activities as they occur

Getting started

To access audit logs, navigate to the administration section of your ilert account and look for the audit logging options.

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