Overview

Learn about types of ilert reports

Reports display historical data with charts and tables, giving insights into how your incident response team is performing. Fine-tune reports with advanced filters and download report data in CSV format for further analysis. There are three types of reports:

  1. On-call duties

  2. Notifications

Alerts

View volume of alerts, Mean Time to Acknowledge (MTTA), and Mean Time to Resolution (MTTR). Group by alert sources or escalation policies.

On-call duties (Coming soon)

View time on-call, number of alerts, and time spent on alerts. View shifts by day.

Notifications (Coming soon)

View notification volume categorised by notification channel.

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