Google Chat App

Integrate ilert with Google Chat to receive alerts in your spaces.

The integration is in beta stage.

The ilert Google Chat Integration helps you to bring alerts into your channels, acknowledge or resolve alerts without leaving the chat.

In Google Workspace

Install the app from Google Marketplace

Follow the instructions to install the ilert app: Install Marketplace apps for your organization - Google Workspace Admin Help

Administrator privileges are required to install the app.

In Google Chat

Connect Google Chat to your ilert tenant

1. Add the ilert app to a space.

1. Click “Connect” in the message sent by the ilert app.

1. Sign in to your ilert tenant. Admin role is required to connect. You will land on ilert Connectors page and see “Connected” on Google Chat if the connection is successful.

You will be informed of successful connection in the same space where the connection was initiated.

In ilert

Now that the initial connection between your Google Workspace and ilert account has been set up, you may choose alert sources which should send update messages to your Google Chat channels-- this is done by creating Alert Actions in ilert.

1. Go to Alert Actions in ilert.

1. Choose Google Chat from the list. Make sure “Use webhook” is unselected.

1. Click “Next” and select an alert source whose alert’s updates you want to publish to Google Chat spaces and desired event types. Click “Next”.

1. Give the alert action a name and select a space where you want to receive alerts.

1. Click “Save” and you can review and adjust the settings. Click “Save” again to get the detail view of the newly created alert action.

1. Click the “Test” button in the top right, and you should see a test message appear in your Google Chat space.

FAQ

Can I connect multiple Google Workspace environments or ilert tenants?

No.

Why is the ilert app not appearing in the search results?

If you cannot find the app when trying to add it to a space, it likely hasn't been enabled for your domain. Please contact your Google Workspace administrator to ensure the ilert app is installed and permitted for your organisational unit.

What permissions are required to set up the integration?

In ilert, you need a user with Admin or Account Owner role.

In Google Workspace, a super administrator account is required to install. https://support.google.com/a/answer/172482