ilert Documentation
WebsiteAPI ReferenceLoginStart for Free
  • Getting Started
    • Core concepts
    • FAQ
      • Renaming of Incidents to Alerts
    • Import from PagerDuty
    • Import from StatusPage.io
  • Alerting
    • Dashboard
    • Alert sources
    • Notification settings
      • Mute notifications
    • Support hours
    • Maintenance windows
    • Heartbeat monitoring
      • Prometheus Heartbeat Example
      • CLI Heartbeat Examples
    • Deployment events
    • 🏛️Understanding event flows
    • ilert sender IDs, domains and IPs
      • SMS and voice alerts in China
  • On-call management & Escalations
    • Escalation policies
    • On-call schedules
      • My on-call shifts
      • Recurring schedules
      • Static schedules
    • Coverage requests
  • ChatOps
    • Overview
    • Integration for Slack
      • Receive and respond to alerts in Slack
      • Create a dedicated Slack channel for an existing alert
      • Create alerts in Slack
      • Look up who is on-call
    • Microsoft Teams Integration
      • Microsoft Teams Chat Integration
        • Microsoft Teams Integration via Incoming Webhook
        • Microsoft Teams Integration via Workflows
      • Microsoft Teams Meeting Integration
      • Create a channel for an existing alert in Microsoft Teams
      • Create alerts in Microsoft Teams
      • Look up who is on-call in Microsoft Teams
  • Incident comms & status pages
    • Getting started
    • Services
    • Incidents
    • Status pages
      • Public vs private status pages
      • Audience-specific status page
    • Metrics
      • Import metrics from Datadog
      • Import metrics from Prometheus
  • 🪄ilert AI
    • Introduction
    • Using ilert AI for efficient incident communication
    • Using ilert AI for post-mortem creation
    • Using ilert AI for schedule generation
    • Using ilert AI for alert grouping
    • Global Search enhanced by ilert AI
      • Bulk resolving similar alerts
  • Call Routing
    • Getting started with call routing
    • Routing calls using call flows
    • Call routing (legacy)
      • Routing calls based on support hours
      • Voicemail only mode
      • Managing call routing alerts
      • Adding webhooks and outbound chat messages
      • Uploading custom audio responses
  • User Administration
    • User roles and permissions
    • Team-based organisation
    • Single sign on
      • Setting up SSO with GSuite
      • Setting up SSO with Microsoft Azure Active Directory
      • Setting up SSO with Okta
      • Setting up SSO with Auth0
      • Auto provisioning users & teams
    • 🔐Two-factor authentication / MFA
  • Reports
    • Overview
    • Alerts
  • Mobile App
    • Getting started with ilert mobile app
    • Mobile app notification settings
    • Critical push notifications and DND overrides
      • iOS critical alerts configuration
      • Android Push Notification DND Configuration
    • On-call widget
  • INTEGRATIONS
    • Types of integrations
    • Inbound integrations
      • 4me Integration
      • Ansible Automation Platform AWX Integration
      • Amazon CloudWatch Integration
      • Amazon SNS Integration
        • Amazon SNS Inbound Integration
        • Amazon SNS Outbound via AWS Lambda
      • Azure Alerts Integration
        • Azure Activity Logs
        • Azure Metric
        • Azure Logs
        • Azure Service Health
        • Azure Sentinel
        • Budget Alert
      • Apica Integration
      • AppDynamics Integration
      • AppSignal Integration
      • AWS Budgets Integration
      • AWS Cloudtrail Integration
      • AWS DevOps Guru Integration
      • AWS GuardDuty Integration
      • AWS Personal Health Dashboard Integration
      • AWS Security Hub Integration
      • Autotask Inbound Integration
      • Auvik Integration
      • Catchpoint Integration
      • Checkly Integration
      • Checkmk Integration
        • Checkmk Integration (v 1.x)
        • Checkmk Integration (v 2.0+ )
      • Cisco Meraki Integration
      • Cisco ThousandEyes Integration
      • Cisco Webex
      • Cloudflare Integration
      • ClusterControl Integration
      • Connectwise Manage Integration
      • Cortex Integration
      • Cortex XSOAR (formerly Demisto) Integration
      • CrowdStrike Integration
      • Dash0 Integration
      • Datadog Integration
      • Dynatrace Integration
      • Elastic Watcher Integration
      • Email Inbound Integration
        • Email Key Extraction and Resolve Examples
        • Automatically resolve Alerts with Emails
      • FreshService Integration
      • Gatus Integration
      • GitHub Integration
        • GitHub Advanced Security Integration
        • GitHub Inbound Check Run (Actions) Integration
        • GitHub Inbound Issue Integration
        • GitHub advanced settings
      • GitLab Integration
      • Google Cloud Monitoring (formerly Stackdriver) Integration
      • Google Security Command Center
      • Grafana Integration Overview
        • Grafana Integration
        • Grafana Integration (v 9.x)
      • Graylog Integration
      • HaloITSM Integration
      • HaloPSA Integration
      • HashiCorp Consul
      • Healthchecks.io Integration
      • HetrixTools Integration
      • Honeybadger Integration
      • Honeycomb Integration
      • Hyperping Integration
      • CrowdStrike Falcon LogScale Integration
      • IBM Cloud Functions Integration
      • Icinga Integration
      • InfluxDB Integration
      • Instana Integration
      • IT-Conductor Integration
      • IXON Cloud Integration
      • Jira Inbound Integration
      • JumpCloud Integration
      • Kafka Integration
      • Kapacitor Integration
      • Kentix AlarmManager
      • Keep Integration
      • Kibana Integration
      • Kubernetes Integration
      • LibreNMS Integration
      • Lightstep Integration
      • Loki integration
      • Mezmo Integration
      • Microsoft SCOM
      • Mimir Integration
      • MongoDB Atlas Integration
      • MXToolBox Integration
      • MQTT Integration
      • Nagios Integration
      • N-central Integration
      • Netdata Integration
      • New Relic Integration
        • New Relic Integration (deprecated)
        • New Relic Workflow Integration
      • Oh Dear Integration
      • PandoraFMS Integration
      • Panther Integration
      • Particle Integration
      • Pingdom Integration
      • PostHog Integration
      • Postman Monitors Integration
      • Prometheus Integration
      • PRTG Network Monitor Integration
      • Prisma Cloud Integration
      • Push Notifications
      • RapidSpike Integration
      • Raygun Integration
      • Rollbar Integration
      • Salesforce Integration
      • Samsara Integration
      • Search Guard Integration
      • Sematext Integration
      • Sensu Integration
      • Sentry Integration
      • Server Density Integration
      • ServerGuard24 Integration
      • ServiceNow Inbound Integration
      • SignalFx Integration
      • Site24x7 Integration
      • SMS Integration
      • SolarWinds Integration
      • Splunk Integration
      • StatusCake Integration
      • StatusHub Integration
      • StatusPage Integration
      • Sumo Logic Integration
      • Sysdig Integration
      • TOPdesk Inbound Integration
      • TeamCity integration
      • Terraform Cloud / Terraform Enterprise
      • Tulip Integration
      • Twilio Alarms Integration
      • Twilio Errors Integration
      • Ubidots Integration
      • Uptime Kuma Integration
      • UptimeRobot Integration
      • VictoriaMetrics Integration
      • Zabbix Integration
        • Zabbix 4.4+ Integration
        • Zabbix 2.2 – 4.3 Integration
      • Zammad Inbound Integration
      • Zapier Inbound Integration
      • Zendesk Inbound Integration
    • Outbound integrations
      • Autotask Outbound Integration
      • DingTalk Integration
      • Discord Integration
      • Email Outbound Integration
      • Jira Outbound Integration
      • GitHub Outbound Issue Integration
      • Mattermost Integration
      • ServiceNow Outbound Integration
      • Telegram Integration
      • TOPdesk Outbound Integration
      • Webhook Integration
      • Zammad Outbound Integration
      • Zapier Outbound Integration
      • Zendesk Outbound Integration
      • Zoom Integration
        • Zoom Chat Integration
        • Zoom Meeting Integration
    • Deployment integrations
      • API deployment pipeline
      • Argo CD deployment pipeline
      • Github deployment pipeline
      • GitLab deployment pipeline
  • API
    • API Reference
    • API Version History
      • API user preference migration 2023
      • Discontinuation of Uptime Monitoring
    • Rate Limiting
    • Client Libraries
      • ilert Agent - ilagent
      • Go Client
      • Rust Client
      • Javascript / Node.js Client
    • Terraform
      • Importing ilert UI resources into Terraform state
    • 👩‍💻ICL - ilert condition language
    • ➿ITL - ilert template language
    • API endpoints / samples
      • Creating alerts through events
      • Importing public status page subscribers
    • 🔥Developing ilert Apps
      • Get started with ilert Apps
      • Understanding OAuth2
      • Developing a Backend App with OAuth2
      • Developing a web or native App with OAuth2 and PKCE
      • Token lifetimes, error codes, app verification, etc.
  • Contact us
  • ilert Release Notes
Powered by GitBook
LogoLogo

Product

  • Alerting & Notification
  • On-call Management & Escalations
  • Call Routing
  • Status Pages

Resources

  • Blog
  • Case Studies
  • Security
  • API Reference

Legal

  • Privacy policy
  • Imprint

Increase Your Uptime

  • Start for Free
  • Get a Demo

(c) 2011 - 2025 ilert GmbH

On this page
  • Accessing contact information & notification rules
  • Contact information
  • Supported Notification Channels
  • Notification rules

Was this helpful?

Edit on GitHub
  1. Mobile App

Mobile app notification settings

Configure in the mobile app how ilert should notify you.

PreviousGetting started with ilert mobile appNextCritical push notifications and DND overrides

Last updated 10 days ago

Was this helpful?

Accessing contact information & notification rules

This section walks you through managing your notification contacts (email, phone, push devices) and setting up notification rules in the ilert mobile app. If you’re looking specifically to configure critical alert behavior (e.g., bypassing Do Not Disturb), please see our article.

  1. Open the navigation by tapping on the menu icon on the top left.

  2. Select the Gear Icon → Contact information | Notification rules

Contact information

ilert enables you to add and verify multiple contacts, then activate channels to deliver alerts.

Email addresses

  • Tap Add email and enter your address.

  • Tap Save.

  • Click the verification link sent to your inbox.

  • Tap Send test notification to confirm delivery.

Phone numbers

  • Tap Add phone number.

  • Select your country and enter your number.

  • Tap Save.

  • Enter the verification code sent to you.

Note: Verifying via SMS also enables phone-call notifications.

Push notification devices

  • View devices: Listed under Push devices

  • Delete: Swipe left on any device entry

Supported Notification Channels

  • Email

  • SMS

  • Phone Call

  • iOS & Android Push

  • WhatsApp

  • Telegram

You must activate each channel (via a verification code) before you can use it in any rule.

Notification rules

Define when and how you want to be notified for each event type.

Rule types

Rule Type
Description

High-priority alerts

Notifies you when a high-priority alert is assigned (on creation or when added as a responder).

Low-priority alerts

Notifies you when a low-priority alert is assigned (on creation or when added as a responder).

Alert status updates

Notifies you when you’re already assigned to an alert and its status changes (e.g., another user accepts the alert).

Incident notifications

Notifies you when you’re added to an incident as a subscriber (on creation or when added manually).

On-call notifications

Notifies you at a specified time before your on-call shift begins (e.g., 15 min prior).

Creating a notification rule (Example: High-Priority Alerts)

Follow these steps to set up a rule that sends you an email 3 minutes after a high-priority alert is created:

  1. Tap + Add notification rule

  1. Configure the rule

  • Contact & Channel: Email

  • Timing: Delay by 3 minutes

  1. Save the Rule

Alert notifications in ilert are bi-directional; you can respond to a notification using the same channel on which you were notified (without logging into ilert), e.g., by replying to an SMS.

You have the following response options:

  1. Acknowledge the alert

  2. Mark the alert as resolved

  3. Escalation to the next user in the alert's escalation policy

Set up Critical Push Notifications
Critical Alerts
ilert app: notification settings screen 01
ilert app: notification settings screen 02
ilert app: notification settings screen 03
ilert app: notification settings screen 04
ilert app: notification settings screen 05
Set up Push Notifications