# Inbound integrations Inbound integrations, or [alert sources](https://docs.ilert.com/alerting/alert-sources), refer to the process of receiving events from external systems, like monitoring, observability, or ticketing solutions, into ilert. ilert provides more than 100 integrations with third-party tools in its catalog to ensure reliable incident alerting. If you haven't found a tool you regularly use and want to connect with ilert, contact our [support team](mailto:support@ilert.com). ## Integration Categories ### 🔍 **Monitoring & Observability** Connect your monitoring tools to get reliable alerts when metrics exceed thresholds or services go down. **Popular Integrations:** * [Prometheus](https://docs.ilert.com/integrations/inbound-integrations/prometheus) - Open-source monitoring and alerting * [Amazon CloudWatch](https://docs.ilert.com/integrations/inbound-integrations/amazon-cloudwatch) - AWS monitoring service * [Datadog](https://docs.ilert.com/integrations/inbound-integrations/datadog) - Cloud monitoring and analytics * [New Relic](https://docs.ilert.com/integrations/inbound-integrations/new-relic) - Application performance monitoring * [Grafana](https://docs.ilert.com/integrations/inbound-integrations/grafana) - Metrics visualization and alerting ### 🚨 **Uptime Monitoring** Monitor website and service availability from multiple locations for comprehensive incident coverage. **Popular Integrations:** * [Pingdom](https://docs.ilert.com/integrations/inbound-integrations/pingdom) - Website monitoring * [UptimeRobot](https://docs.ilert.com/integrations/inbound-integrations/uptime-robot) - Free uptime monitoring * [StatusCake](https://docs.ilert.com/integrations/inbound-integrations/statuscake) - Website monitoring and testing * [Hyperping](https://docs.ilert.com/integrations/inbound-integrations/hyperping) - Real-time uptime monitoring ### 🛡️ **Security & Compliance** Get alerted about security threats and compliance violations for proactive incident response. **Popular Integrations:** * [AWS GuardDuty](https://docs.ilert.com/integrations/inbound-integrations/guardduty) - AWS threat detection * [Azure Sentinel](https://docs.ilert.com/integrations/inbound-integrations/azure-alerts/sentinel) - Microsoft security information * [CrowdStrike](https://docs.ilert.com/integrations/inbound-integrations/crowdstrike) - Endpoint protection * [Google Security Command Center](https://docs.ilert.com/integrations/inbound-integrations/google-security-command-center) - Google Cloud security ### 🐛 **Application Monitoring** Monitor application errors, performance issues, and user experience for reliable incident management. **Popular Integrations:** * [Sentry](https://docs.ilert.com/integrations/inbound-integrations/sentry) - Error tracking and performance monitoring * [Rollbar](https://docs.ilert.com/integrations/inbound-integrations/rollbar) - Error monitoring and debugging * [Raygun](https://docs.ilert.com/integrations/inbound-integrations/raygun) - Crash reporting and performance monitoring * [AppSignal](https://docs.ilert.com/integrations/inbound-integrations/appsignal) - Application performance monitoring ### 🎫 **Ticketing & ITSM** Connect your ticketing systems to create tickets automatically from incidents for streamlined incident response. **Popular Integrations:** * [Jira](https://docs.ilert.com/integrations/inbound-integrations/jira) - Issue and project tracking * [ServiceNow](https://docs.ilert.com/integrations/inbound-integrations/service-now) - IT service management * [Zendesk](https://docs.ilert.com/integrations/inbound-integrations/zendesk) - Customer service platform * [FreshService](https://docs.ilert.com/integrations/inbound-integrations/freshservice) - IT service desk ### ☁️ **Cloud Platforms** Monitor cloud infrastructure and services for comprehensive incident coverage. **Popular Integrations:** * [Azure Alerts](https://docs.ilert.com/integrations/inbound-integrations/azure-alerts) - Microsoft Azure monitoring * [Google Cloud Monitoring](https://docs.ilert.com/integrations/inbound-integrations/google-stackdriver) - Google Cloud monitoring * [Alibaba Cloud](https://docs.ilert.com/integrations/inbound-integrations/alibaba-cloud) - Alibaba Cloud monitoring ## Integration Types ### 1. **Pre-built Integrations** Most tools have dedicated integration pages with step-by-step setup instructions. These provide the best experience with automatic field mapping and alert grouping for reliable incident management. ### 2. **Email Integration** Forward emails to ilert to create alerts. Useful for tools that don't have webhook support. [**Learn more →**](https://docs.ilert.com/integrations/inbound-integrations/email) ### 3. **Event API** Use our REST API to send custom events and alerts programmatically for flexible incident management. [**Learn more →**](https://api.ilert.com/api-docs/#tag/Events) ### 4. **SMS Integration** Send incidents to ilert via SMS for tools that support SMS notifications. ### 5. **Heartbeat Monitoring** Monitor connectivity between your infrastructure and ilert for reliable incident response. [**Learn more →**](https://docs.ilert.com/alerting/heartbeat-monitoring) ## Getting Started 1. **Choose your integration** from the categories above 2. **Follow the setup guide** for your specific tool 3. **Test the integration** by sending a test alert 4. **Configure alert grouping** to reduce noise and improve incident management 5. **Set up escalation policies** to route incidents to the right people for reliable incident response ## Need Help? * **Missing an integration?** Contact us at * **Setup issues?** Check our [FAQ](https://docs.ilert.com/getting-started/quick-start-guide/troubleshooting) * **Custom integration?** Use our [Event API](https://api.ilert.com/api-docs/#tag/Events) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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