# Inbound integrations

Inbound integrations, or [alert sources](https://docs.ilert.com/alerting/alert-sources), refer to the process of receiving events from external systems, like monitoring, observability, or ticketing solutions, into ilert. ilert provides more than 100 integrations with third-party tools in its catalog to ensure reliable incident alerting. If you haven't found a tool you regularly use and want to connect with ilert, contact our [support team](mailto:support@ilert.com).

## Integration Categories

### 🔍 **Monitoring & Observability**

Connect your monitoring tools to get reliable alerts when metrics exceed thresholds or services go down.

**Popular Integrations:**

* [Prometheus](https://docs.ilert.com/integrations/inbound-integrations/prometheus) - Open-source monitoring and alerting
* [Amazon CloudWatch](https://docs.ilert.com/integrations/inbound-integrations/amazon-cloudwatch) - AWS monitoring service
* [Datadog](https://docs.ilert.com/integrations/inbound-integrations/datadog) - Cloud monitoring and analytics
* [New Relic](https://docs.ilert.com/integrations/inbound-integrations/new-relic) - Application performance monitoring
* [Grafana](https://docs.ilert.com/integrations/inbound-integrations/grafana) - Metrics visualization and alerting

### 🚨 **Uptime Monitoring**

Monitor website and service availability from multiple locations for comprehensive incident coverage.

**Popular Integrations:**

* [Pingdom](https://docs.ilert.com/integrations/inbound-integrations/pingdom) - Website monitoring
* [UptimeRobot](https://docs.ilert.com/integrations/inbound-integrations/uptime-robot) - Free uptime monitoring
* [StatusCake](https://docs.ilert.com/integrations/inbound-integrations/statuscake) - Website monitoring and testing
* [Hyperping](https://docs.ilert.com/integrations/inbound-integrations/hyperping) - Real-time uptime monitoring

### 🛡️ **Security & Compliance**

Get alerted about security threats and compliance violations for proactive incident response.

**Popular Integrations:**

* [AWS GuardDuty](https://docs.ilert.com/integrations/inbound-integrations/guardduty) - AWS threat detection
* [Azure Sentinel](https://docs.ilert.com/integrations/inbound-integrations/azure-alerts/sentinel) - Microsoft security information
* [CrowdStrike](https://docs.ilert.com/integrations/inbound-integrations/crowdstrike) - Endpoint protection
* [Google Security Command Center](https://docs.ilert.com/integrations/inbound-integrations/google-security-command-center) - Google Cloud security

### 🐛 **Application Monitoring**

Monitor application errors, performance issues, and user experience for reliable incident management.

**Popular Integrations:**

* [Sentry](https://docs.ilert.com/integrations/inbound-integrations/sentry) - Error tracking and performance monitoring
* [Rollbar](https://docs.ilert.com/integrations/inbound-integrations/rollbar) - Error monitoring and debugging
* [Raygun](https://docs.ilert.com/integrations/inbound-integrations/raygun) - Crash reporting and performance monitoring
* [AppSignal](https://docs.ilert.com/integrations/inbound-integrations/appsignal) - Application performance monitoring

### 🎫 **Ticketing & ITSM**

Connect your ticketing systems to create tickets automatically from incidents for streamlined incident response.

**Popular Integrations:**

* [Jira](https://docs.ilert.com/integrations/inbound-integrations/jira) - Issue and project tracking
* [ServiceNow](https://docs.ilert.com/integrations/inbound-integrations/service-now) - IT service management
* [Zendesk](https://docs.ilert.com/integrations/inbound-integrations/zendesk) - Customer service platform
* [FreshService](https://docs.ilert.com/integrations/inbound-integrations/freshservice) - IT service desk

### ☁️ **Cloud Platforms**

Monitor cloud infrastructure and services for comprehensive incident coverage.

**Popular Integrations:**

* [Azure Alerts](https://docs.ilert.com/integrations/inbound-integrations/azure-alerts) - Microsoft Azure monitoring
* [Google Cloud Monitoring](https://docs.ilert.com/integrations/inbound-integrations/google-stackdriver) - Google Cloud monitoring
* [Alibaba Cloud](https://docs.ilert.com/integrations/inbound-integrations/alibaba-cloud) - Alibaba Cloud monitoring

## Integration Types

### 1. **Pre-built Integrations**

Most tools have dedicated integration pages with step-by-step setup instructions. These provide the best experience with automatic field mapping and alert grouping for reliable incident management.

### 2. **Email Integration**

Forward emails to ilert to create alerts. Useful for tools that don't have webhook support.

[**Learn more →**](https://docs.ilert.com/integrations/inbound-integrations/email)

### 3. **Event API**

Use our REST API to send custom events and alerts programmatically for flexible incident management.

[**Learn more →**](https://api.ilert.com/api-docs/#tag/Events)

### 4. **SMS Integration**

Send incidents to ilert via SMS for tools that support SMS notifications.

### 5. **Heartbeat Monitoring**

Monitor connectivity between your infrastructure and ilert for reliable incident response.

[**Learn more →**](https://docs.ilert.com/alerting/heartbeat-monitoring)

## Getting Started

1. **Choose your integration** from the categories above
2. **Follow the setup guide** for your specific tool
3. **Test the integration** by sending a test alert
4. **Configure alert grouping** to reduce noise and improve incident management
5. **Set up escalation policies** to route incidents to the right people for reliable incident response

## Need Help?

* **Missing an integration?** Contact us at <support@ilert.com>
* **Setup issues?** Check our [FAQ](https://docs.ilert.com/getting-started/quick-start-guide/troubleshooting)
* **Custom integration?** Use our [Event API](https://api.ilert.com/api-docs/#tag/Events)