# Pingdom Integration

[Pingdom](https://www.pingdom.com/) is a website monitoring service provided by SolarWinds that offers real-time performance and uptime monitoring for websites, applications, and servers. With Pingdom integration, you can easily integrate Pingdom into ilert. The integration uses the [webhooks](https://help.pingdom.com/hc/en-us/articles/207081599) from Pingdom. Thus, you can easily extend pingdom with SMS, push and voice messaging, as well as rosters from ilert.

## In ilert: Create a Pingdom alert source <a href="#create-alarm-source" id="create-alarm-source"></a>

1. Go to **Alert sources** --> **Alert sources** and click on **Create new alert source**

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FjX0cS4q7woTXKajZmc1W%2FScreenshot%202023-08-28%20at%2010.21.10.png?alt=media&#x26;token=8ef3666b-84eb-4b51-abee-f07303313941" alt=""><figcaption></figcaption></figure>
2. Search for **Pingdom** in the search field, click on the Pingdom tile and click on **Next**.&#x20;

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FlXzQlJpaTFSR49AZk0xA%2FScreenshot%202023-08-28%20at%2010.24.23.png?alt=media&#x26;token=cffeacb4-57b9-47d4-827d-b0f6b1afd914" alt=""><figcaption></figcaption></figure>
3. Give your alert source a name, optionally assign teams and click **Next**.
4. Select an **escalation policy** by creating a new one or assigning an existing one.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FNnuZqONaIhbOf6fn4OkZ%2FScreenshot%202023-08-28%20at%2011.37.47.png?alt=media&#x26;token=8a74f7b5-5bd2-4eea-97fa-1c1dbb041333" alt=""><figcaption></figcaption></figure>
5. Select you [Alert grouping](https://docs.ilert.com/alerting/configure-alerting/alert-sources#alert-grouping) preference and click **Continue setup**. You may click **Do not group alerts** for now and change it later.&#x20;

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FueugN4JgHn1c90ggFA6u%2FScreenshot%202023-08-28%20at%2011.38.24.png?alt=media&#x26;token=b8009daf-3ca8-4264-a6fa-e42ef7333205" alt=""><figcaption></figcaption></figure>
6. The next page show additional settings such as customer alert templates or notification prioritiy. Click on **Finish setup** for now.
7. On the final page, an API key and / or webhook URL will be generated that you will need later in this guide.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2Fi3TIOBvNYBQfDtNpmm0A%2FScreenshot%202023-08-28%20at%2011.47.34.png?alt=media&#x26;token=6cae965a-e448-4443-8c20-37cf501c43b2" alt=""><figcaption></figcaption></figure>

## In Pingdom: Create a new integration <a href="#create-integration" id="create-integration"></a>

1. Click on "Integrations" in the Pingdom Dashboard and click on "Integrations" on the right side of the menu

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-M9_ESirT9Z6E0LuMPmV%2F-M9_FAJH20UEFjmyKZk_%2Fpi3.png?alt=media\&token=6ec05faa-d34b-4a49-b5f0-c017eba360ff)

2. On the following page, click on the button "Add integration". In the pop-up dialog, select the integration type "Webhook" and assign a name (eg ilert). In the "URL" field, copy the Webhook URL from the alert source set up in ilert and click on "Save integration".

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-M9_ESirT9Z6E0LuMPmV%2F-M9_FCjEUSyNhPOq4cKB%2Fpi4.png?alt=media\&token=12240eb4-75e2-4a9d-8ea4-c7995544bf9f)

3. The integration can now be used in pingdom checks. Switch to a pingdom check and click on "Edit". Activate the ilert Webhook integration and click on "Modify check".

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-M9_ESirT9Z6E0LuMPmV%2F-M9_FFCqwmTH4JGzSCMm%2Fpi5.jpg?alt=media\&token=9915002c-d546-4140-87ba-429bdb50b7d3)

## FAQ <a href="#faq" id="faq"></a>

**Will alerts in ilert be resolved automatically?**

Yes, as soon as the state of a check in Pingdom is OK again, the alert in ilert will be fixed.

**Can I link Pingdom to multiple alert sources in ilert?**

Yes, create a webhook in Pingdom per alert source. You can then choose for each check in Pingdom which webhook you want to use for alerting.