Static schedules work like regular calendars and do not support recurring shifts. Use simple schedules if you have no recurring pattern in your on-call organization and want to regulary update your schedule.
To create a static schedule, navigate to On-call schedules, click on Create new on-call schedule and chose Create static schedule.
Enter a name for the schedule, pick a timezone (by default the account-level timezone) and choose a default shift duration. The default shift duration is the duration of a shift that is set when you drag a user to the schedule. Follow the instructions below to create shifts.
Shifts can be created in two ways:
- 1.By dragging users from the left and dropping them to the calendar on right
- 2.By selecting dates on the calendar. To do so, click and drag your pointer over some dates (see below).
As in recurring schedules, only one user per schedule can be on-call at a time. Also note that you shifts cannot be created retroactively.
If your on-call coverage is 24/7, we recommend to activate gap detection by selecting Show gaps when saving. In this case, you will get a warning when you are about to create a schedule with gaps.