Mute notifications
Activate the Mute Notifications feature to silence all notifications from ilert channels during periods when you're unavailable, such as vacations.
Last updated
Was this helpful?
Activate the Mute Notifications feature to silence all notifications from ilert channels during periods when you're unavailable, such as vacations.
Last updated
Was this helpful?
To enable this feature:
Click on your avatar in the top-right corner of the ilert interface.
Toggle the 'Mute Notifications' switch to the on position.
Setting the Quiet Period:
You can specify the duration for which notifications should be muted:
For predefined durations, select one of the available options.
To define a custom period, click 'Custom…' and enter your start and end dates/times.
It is important to know that incoming calls originating from call routing numbers are not muted. We advise to implement schedule overrides as a way to manage these cases.
Visibility to Colleagues:
When 'Mute Notifications' is active, your avatar will display a crossed-out bell icon. This signals to your team members that you are not receiving notifications during this time.
