Mute notifications
Activate the Mute Notifications feature to silence all notifications from ilert channels during periods when you're unavailable, such as vacations.
To enable this feature:
Click on your avatar in the top-right corner of the ilert interface.
Toggle the 'Mute Notifications' switch to the on position.
Setting the Quiet Period:
You can specify the duration for which notifications should be muted:
For predefined durations, select one of the available options.
To define a custom period, click 'Custom…' and enter your start and end dates/times.
It is important to know that incoming calls originating from call routing numbers are not muted. We advise to implement schedule overrides as a way to manage these cases.
Visibility to Colleagues:
When 'Mute Notifications' is active, your avatar will display a crossed-out bell icon. This signals to your team members that you are not receiving notifications during this time.
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