# Instana Integration

[Instana](https://www.instana.com/) is an application performance monitoring software for microservice applications. With the ilert Instana Integration, you can receive Instana alerts through ilert and easily extend Instana with SMS, Push, Voice, and ilert on-call-scheduling.

## In ilert: Create an Instana alert source <a href="#create-alarm-source" id="create-alarm-source"></a>

1. Go to **Alert sources** --> **Alert sources** and click on **Create new alert source**

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FjX0cS4q7woTXKajZmc1W%2FScreenshot%202023-08-28%20at%2010.21.10.png?alt=media&#x26;token=8ef3666b-84eb-4b51-abee-f07303313941" alt=""><figcaption></figcaption></figure>
2. Search for **Instana** in the search field, click on the Instana tile and click on **Next**.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FlXzQlJpaTFSR49AZk0xA%2FScreenshot%202023-08-28%20at%2010.24.23.png?alt=media&#x26;token=cffeacb4-57b9-47d4-827d-b0f6b1afd914" alt=""><figcaption></figcaption></figure>
3. Give your alert source a name, optionally assign teams and click **Next**.
4. Select an **escalation policy** by creating a new one or assigning an existing one.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FNnuZqONaIhbOf6fn4OkZ%2FScreenshot%202023-08-28%20at%2011.37.47.png?alt=media&#x26;token=8a74f7b5-5bd2-4eea-97fa-1c1dbb041333" alt=""><figcaption></figcaption></figure>
5. Select you [Alert grouping](https://docs.ilert.com/alerting/configure-alerting/alert-sources#alert-grouping) preference and click **Continue setup**. You may click **Do not group alerts** for now and change it later.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FueugN4JgHn1c90ggFA6u%2FScreenshot%202023-08-28%20at%2011.38.24.png?alt=media&#x26;token=b8009daf-3ca8-4264-a6fa-e42ef7333205" alt=""><figcaption></figcaption></figure>
6. The next page show additional settings such as customer alert templates or notification prioritiy. Click on **Finish setup** for now.
7. On the final page, an API key and / or webhook URL will be generated that you will need later in this guide.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FJ1QwcjLiVLOyieOrgmpC%2FScreenshot%202023-08-28%20at%2011.47.34.png?alt=media&#x26;token=72dc29a2-ded0-44cd-89bc-229bb0569626" alt=""><figcaption></figcaption></figure>

## In Instana: Create a webhook integration <a href="#create-webhook-integration" id="create-webhook-integration"></a>

1. \_\*\*\_Open the Management Portal by clicking on Profile → Management Portal
2. Go to the **Integration** tab and click on **WEBHOOK**.

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-M9_85avZ1DaT6Mvesn-%2F-M9_8tiwfW0NmrLo90Rd%2Fi1-3.png?alt=media\&token=efce8ca8-b861-41d4-8abf-d90fbc12e8e4)

3. In the **Notify on** field, select the event types for which you want alerts from ilert.
4. In the **Webhook URL** field, copy the URL from the alert source set up in ilert and click on **Save**.

## FAQ <a href="#faq" id="faq"></a>

**Will alerts in ilert be resolved automatically?**

For alerts and issues in Instana: Yes, as soon as the state of an alert or issue is CLOSED in Instana, the alert in ilert will be resolved.

For Change and On / Offline Events: Every Change and On / Offline event generates a new Alert in ilert.


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