# Server Density Integration

With the ilert Server Density integration you can create alerts in ilert based on Server Density notifications.

## In ilert: Create a Server Density alert source <a href="#in-ilert" id="in-ilert"></a>

1. Go to **Alert sources** --> **Alert sources** and click on **Create new alert source**

   <figure><img src="/files/rmL9OoRxcWnDwcJZQm4Y" alt=""><figcaption></figcaption></figure>
2. Search for **Server Density** in the search field, click on the Server Density tile and click on **Next**.

   <figure><img src="/files/1WoRRYB5U40PbeMJ7Hit" alt=""><figcaption></figcaption></figure>
3. Give your alert source a name, optionally assign teams and click **Next**.
4. Select an **escalation policy** by creating a new one or assigning an existing one.

   <figure><img src="/files/y4Bakf2apGhBN56U8ZPR" alt=""><figcaption></figcaption></figure>
5. Select you [Alert grouping](/alerting/configure-alerting/alert-sources.md#alert-grouping) preference and click **Continue setup**. You may click **Do not group alerts** for now and change it later.

   <figure><img src="/files/nTlB0ZCIW1SP3dj6P9nO" alt=""><figcaption></figcaption></figure>
6. The next page show additional settings such as customer alert templates or notification prioritiy. Click on **Finish setup** for now.
7. On the final page, an API key and / or webhook URL will be generated that you will need later in this guide.

   <figure><img src="/files/iFF3BpyuIYMi49K1j7uk" alt=""><figcaption></figcaption></figure>

## In Server Density: Create a notification channel <a href="#in-topdesk" id="in-topdesk"></a>

1. Go to Server Density and then to **Settings.** Click on **Notifications** to add a new notification channel for ilert

![](/files/-MKoSyFunYMKSRx_KAFg)

2. In section **Type** choose **Webhook**.
3. In the **Name** section, enter a name eg. `iLert`
4. In the section **URL** field, paste the **Webhook URL** that you generated in ilert

![](/files/-MKoTx1sQRXljHS-BcxH)

5. In the **Channel Name** section, enter a name eg. `iLert`
6. Click on **+** (plus) button

### Configure an alert for a service or device <a href="#create-action-sequences" id="create-action-sequences"></a>

1. Go to **Services** or **Devices** and choose the one that interests you\*\*.\*\* Click on the **Alerting tab**
2. Create an alert or use an existing one
3. Click on the **alert action** that interests you
4. Choose "iLert" under **Trigger webhook** group

![](/files/-MKoVQMjMhh8h_sOaVDt)

## FAQ <a href="#faq" id="faq"></a>

**Will alerts in ilert be resolved automatically?**

Yes

**Will alerts in ilert be accepted automatically?**

No, unfortunately Server Density's notification is not compatible with ilert's accepted event.

**Can I connect Server Density with multiple alert sources from ilert?**

Yes, simply create more notification channels in Server Density.


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