# Server Density Integration

With the ilert Server Density integration you can create alerts in ilert based on Server Density notifications.

## In ilert: Create a Server Density alert source <a href="#in-ilert" id="in-ilert"></a>

1. Go to **Alert sources** --> **Alert sources** and click on **Create new alert source**

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FjX0cS4q7woTXKajZmc1W%2FScreenshot%202023-08-28%20at%2010.21.10.png?alt=media&#x26;token=8ef3666b-84eb-4b51-abee-f07303313941" alt=""><figcaption></figcaption></figure>
2. Search for **Server Density** in the search field, click on the Server Density tile and click on **Next**.&#x20;

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FlXzQlJpaTFSR49AZk0xA%2FScreenshot%202023-08-28%20at%2010.24.23.png?alt=media&#x26;token=cffeacb4-57b9-47d4-827d-b0f6b1afd914" alt=""><figcaption></figcaption></figure>
3. Give your alert source a name, optionally assign teams and click **Next**.
4. Select an **escalation policy** by creating a new one or assigning an existing one.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FNnuZqONaIhbOf6fn4OkZ%2FScreenshot%202023-08-28%20at%2011.37.47.png?alt=media&#x26;token=8a74f7b5-5bd2-4eea-97fa-1c1dbb041333" alt=""><figcaption></figcaption></figure>
5. Select you [Alert grouping](https://docs.ilert.com/alerting/configure-alerting/alert-sources#alert-grouping) preference and click **Continue setup**. You may click **Do not group alerts** for now and change it later.&#x20;

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FueugN4JgHn1c90ggFA6u%2FScreenshot%202023-08-28%20at%2011.38.24.png?alt=media&#x26;token=b8009daf-3ca8-4264-a6fa-e42ef7333205" alt=""><figcaption></figcaption></figure>
6. The next page show additional settings such as customer alert templates or notification prioritiy. Click on **Finish setup** for now.
7. On the final page, an API key and / or webhook URL will be generated that you will need later in this guide.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2Fi3TIOBvNYBQfDtNpmm0A%2FScreenshot%202023-08-28%20at%2011.47.34.png?alt=media&#x26;token=6cae965a-e448-4443-8c20-37cf501c43b2" alt=""><figcaption></figcaption></figure>

## In Server Density: Create a notification channel <a href="#in-topdesk" id="in-topdesk"></a>

1. Go to Server Density and then to **Settings.** Click on **Notifications** to add a new notification channel for ilert

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-MKoRKit0HjqPfZIPQ8E%2F-MKoSyFunYMKSRx_KAFg%2FPreferences_-_Server_Density.png?alt=media\&token=c63478f9-dfc2-40ea-bd34-d87a4f97bf38)

2. In section **Type** choose **Webhook**.
3. In the **Name** section, enter a name eg. `iLert`
4. In the section **URL** field, paste the **Webhook URL** that you generated in ilert

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-MKoRKit0HjqPfZIPQ8E%2F-MKoTx1sQRXljHS-BcxH%2FPreferences_-_Server_Density_and_Passwords.png?alt=media\&token=4d608adc-d126-4176-9734-fcdc635196fe)

5. In the **Channel Name** section, enter a name eg. `iLert`
6. Click on **+** (plus) button

### Configure an alert for a service or device <a href="#create-action-sequences" id="create-action-sequences"></a>

1. Go to **Services** or **Devices** and choose the one that interests you\*\*.\*\* Click on the **Alerting tab**
2. Create an alert or use an existing one
3. Click on the **alert action** that interests you
4. Choose "iLert" under **Trigger webhook** group

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-MKoRKit0HjqPfZIPQ8E%2F-MKoVQMjMhh8h_sOaVDt%2FMy_Website_-_Server_Density.png?alt=media\&token=010340d2-c561-407c-88d9-244d281df57d)

## FAQ <a href="#faq" id="faq"></a>

**Will alerts in ilert be resolved automatically?**

Yes

**Will alerts in ilert be accepted automatically?**

No, unfortunately Server Density's notification is not compatible with ilert's accepted event.

**Can I connect Server Density with multiple alert sources from ilert?**

Yes, simply create more notification channels in Server Density.
