Bulk resolving similar alerts
Last updated
Last updated
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If you have not configured grouping for your alert sources you might end up with a view like this:
Let's say you wish to clean / resolve a bulk of some specific alerts that might be duplicates in this list.
Open the search by clicking on its icon at the top bar or press CTRL/CMD + K. Then enter your desired search term aka alert summary you wish to filter for.
Click on a matching alert in the search results.
If your result hits an already resolved alert, try again, or widen your search in the category to find a PENDING alert. You may also of course just click on on such an alert in the list view if you can identify it directly.
Click on Resolve to open the resolve context menu. Wait a second to let ilert AI fetch similar alerts, they will appear at the bottom of the menu.
Use the Select all option to select all similar alerts (if necessary, use the individual checkbox to remove single alerts that might not exactly match your use-case). Click on Resolve x alerts to bulk resolve all selected alerts.
Wait a short moment and you should see a confirmation message of your operation.
Looking at the alert list again, we can see that only the specific "blackbox probe failed" alerts have been resolved.
Confirming our intended operation.
Note that we recommend configuring alert grouping for your alert sources, especially for monitoring tools that tend to be more noisy or miss grouping operations themselves. You can find a guide here: https://docs.ilert.com/alerting/alert-sources#alert-grouping and for more complex or custom use cases we highly recommend checking out ilert AI alert grouping: https://docs.ilert.com/ilert-ai/using-ilert-ai-for-alert-grouping