# PandoraFMS Integration
Connecting [Pandora FMS](https://pandorafms.com/en/) to ilert allows technical alerts – such as high CPU, disk full, or service downtime – to be forwarded to on-call staff. This enables fast diagnoses, structured escalation, and improved operational resilience across hybrid environments.
## In ilert: Create a PandoraFMS alert source
1. Go to **Alert sources** --> **Alert sources** and click on **Create new alert source**
2. Search for **PandoraFMS** in the search field, click on the PandoraFMS tile and click on **Next**.
3. Give your alert source a name, optionally assign teams and click **Next**.
4. Select an **escalation policy** by creating a new one or assigning an existing one.
5. Select you [Alert grouping](https://docs.ilert.com/alerting/configure-alerting/alert-sources#alert-grouping) preference and click **Continue setup**. You may click **Do not group alerts** for now and change it later.
6. The next page show additional settings such as customer alert templates or notification prioritiy. Click on **Finish setup** for now.
7. On the final page, an API key and / or webhook URL will be generated that you will need later in this guide.
## In PandoraFMS: Add ilert Webhook as Alert Command
1. Download our script pandorafms\_ilert.sh.\
Download links:\
[Pandora FMS modules library](https://pandorafms.com/library/)\
[ilert Pandorafms](https://github.com/iLert/ilert-pandorafms)
2. Save this script into the following path :
```
[SERVER_INSTALLATION_PATH]/pandora_server/util/ilert/
```
3. In the sidebar, go to **Alerts** -> **Commands** and click on the **Create** button.
4. Enter a **Name** for the command.
5. In the **Command** field enter: \\
```
sh /usr/share/pandora_server/util/ilert/pandorafms_ilert.sh "_field1_" "_field2_" "_id_alert_" "_field3_" "_field4_" "_timestamp_" "_alert_text_severity_" "_agentname_" "_module_" "_data_"
```
6. In the **Description** field enter:\
`_field1_ : ilert alert source API key.`\
`_field2_ : Type of the created event. Can be "alert" or "resolved".`\
`_field3_ : Title of the event.`\
`_field4_ : Description of the event.`
7. Enter following field descriptions:\
**1 field description**: `ilert API Key (click on the hide checkbox, to keep the Key secure)`\
\`\`**2 field description**: `Event Type`\
**2 field values**: `alert,Alert;resolved,Resolved`\
**3 field description**: `Title`\
**4 field description**: `Description`
8. Save the command by clicking on the **Create** button.
9. In the sidebar, go to **Alerts** -> **Actions** and click on the **Create** button.
10. Enter a **Name** for the action. Select a **Group** and select a the previous made **Command**.
11. For **ilert API Key** enter the API Key created in ilert on [this step](#in-ilert-create-pandorafms-alert-source).
12. Depending on the section **Triggering/Recovery** set the **Event Type** to Alert/Resolved
13. Enter a **Title** and a **Description**.
14. Save the Action by clicking on the **Create** button.
15. In the sidebar, go to **Alerts** -> **Templates** and click on the **Create** button.
16. Enter a **Name** for the Template, assign a **Group** and set a **Priority**.
17. On the next step, select our created action as **Default action**.
18. Set a **Condition type** and a **Value**(dependent on the type) for the event to get fired.
19. On the next step, enable **Alert recovery** to activate the automatical alert recovery in ilert.
20. Create the template.
21. In the sidebar, go to **Alerts** -> **List of Alerts** and click on the **Create** button.
22. Enter a **Agent**, the **Module**, the previous created **Action**, and the **Template**.
23. Click on **Add alert** to finish the integration.
## FAQ
**Will alerts in ilert be resolved automatically?**
Yes, as soon as a module has been recovered, the alert in ilert will be resolved automatically. Make sure to fill out the **Recovery** fields in **Alert Action** and enable **Alert recovery** in **Templates** in [PandoraFMS](#in-pandorafms-add-ilert-webhook-as-alert-command).
