> For the complete documentation index, see [llms.txt](https://docs.ilert.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ilert.com/integrations/inbound-integrations/ms-scom.md).

# Microsoft SCOM Integration

Integrate MS SCOM alerts into ilert to forward server or application events to on-call responders and streamline technical alert management.

By connecting [Microsoft System Center Operations Manager](https://learn.microsoft.com/en-us/system-center/scom/welcome?view=sc-om-2025) (SCOM) to ilert, you centralize alert ingestion from Windows servers and applications. These technical alerts are routed to on-call teams for structured escalation, helping reduce response time and ensure system reliability.

## In ilert: Create an Microsoft SCOM alert source

1. Go to **Alerting** → **Alert sources** and click **Create new alert source**.
2. Search for **Microsoft SCOM**, click its tile, and click **Next**.
3. Give your alert source a name, optionally assign teams, and click **Next**.
4. Choose who gets notified: select **Use existing escalation policy** and pick a policy, or **Generate new escalation policy** to start with a basic one that notifies you first. Click **Next**.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2Fgit-blob-8a281bf3931f5a1a531951ce97984d50989dd875%2Falert-source-escalation-step.png?alt=media" alt="The escalation step of the ilert alert source wizard, headed Who should be notified about alerts, with an escalation policy selected and a preview of its escalation rules below."><figcaption><p>Pick an existing escalation policy, or generate a basic one without leaving the wizard.</p></figcaption></figure>
5. Select **Default grouping** and click **Continue setup**. It groups events by the alert key the integration sets; the other [grouping options](/alerting/configure-alerting/alert-sources.md#event-grouping) are easier to judge once events are arriving.
6. The next page shows more settings, such as notification priority and alert templates. Click **Finish setup** for now; you can change them later.
7. On the final page, ilert shows the integration key and URL for this alert source. You will need them later in this guide.

## In Microsoft SCOM: Add ilert Webhook as Channel

1. Download our script ilert.ps1.\
   Download links:\
   [ilert Microsoft SCOM](https://github.com/iLert/ilert-ms-scom)
2. Save this script into the following path:

   ```
   C:\scripts\ilert
   ```
3. In Microsoft SCOM Operations Console open the **Administration** view.

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FoNsd1VOb6gXqB5XplcpM%2Fms-scom-1.png?alt=media&amp;token=18c0ab74-5f31-469f-890e-7a5b18588da3" alt=""><figcaption></figcaption></figure>

4. Navigate to **Notification**.

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2F5ZjrZMaUJIFoiLurAW29%2Fms-scom-2.png?alt=media&amp;token=e5a9c068-0a0e-4c52-886d-532b5e219b7d" alt=""><figcaption></figcaption></figure>

5. Create a new **Command** channel by right clicking on **Channels -> New channel -> Command...**

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FfJJV4W1sfMjJ2MUCzgAn%2Fms-scom-3.png?alt=media&amp;token=94034245-896a-4da5-9415-a60b7bb6d1bd" alt=""><figcaption></figcaption></figure>

6. Enter a channel name and click on **Next**

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FfZXv3l0aW6eqh1c8dpdL%2Fms-scom-4.png?alt=media&amp;token=f96146dd-848a-4248-86de-7c61535152c1" alt=""><figcaption></figcaption></figure>

7. Enter following into the input fields:\\
8. Enter following into the input fields and click on **Finish**:\\

   Full path of the command file:

   ```
   C:\windows\system32\windowspowershell\v1.0\powershell.exe
   ```

   \
   Command line parameters:\
   \&#xNAN;*Replace the parameter string "Enter API Key" with your ilert API Key created in* [*this step*](#in-ilert-create-an-microsoft-scom-alert-source)\_\_

   ```powershell
   -F "C:\scripts\ilert\ilert.ps1" -AlertID "$Data[Default='NotPresent']/Context/DataItem/AlertId$" -AlertSourceKey "Enter API Key"
   ```

   \
   Startup folder for the command line:

   ```
   C:\windows\system32\windowspowershell\v1.0\
   ```

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FHPKuivVEU1QvfdvFgoGk%2Fms-scom-5.png?alt=media&amp;token=15f6d7c3-866e-4ab8-8c29-c52ae8e1234a" alt=""><figcaption></figcaption></figure>

9. Create a new Subscriber by right clicking on **Subscriber -> New subscriber...**![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FIL7j8rlTGye7EwtY9z1T%2Fimage.png?alt=media\&token=a51cb7e4-0a87-4540-b8a5-d1bf000e0536)
10. Select a user as subscriber and click on **Next**

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FUqDWjLb9wuTjg6SyI4fT%2Fms-scom-8.png?alt=media&amp;token=07ea7eb3-1c7c-4cae-8584-2ad60822bb33" alt=""><figcaption></figcaption></figure>

12. Leave the schedule settings on default.

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2F6fhlUedNorv9DcipkEcR%2Fms-scom-9.png?alt=media&amp;token=e74f9679-8ad7-486b-94e3-83cd9a6832b6" alt=""><figcaption></figcaption></figure>

13. On the next view click on **Add...** to add a new subscriber address

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FtvfA3IYOEhROGxvsjSz3%2Fms-scom-10.png?alt=media&amp;token=5c809c83-7386-4d24-ac75-fe8420180f87" alt=""><figcaption></figcaption></figure>

14. Enter an address name and click on **Next**

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2Fyc2rXyKc0A5aeGlgRrzc%2Fms-scom-11.png?alt=media&amp;token=6159a343-7755-4b7c-a442-3f3dbe78c8fd" alt=""><figcaption></figcaption></figure>

15. Select **Command** as **Channel Type** and **ilert Webhook** as **Command Channel**

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FceM704PLsMmxuW8viDPF%2Fms-scom-12.png?alt=media&amp;token=d4e312cb-1730-4b4a-a1f5-13ef4ff32614" alt=""><figcaption></figcaption></figure>

16. Leave the schedule notification settings on **Always send notifications** and click on **Finish**
17. Create a new Subscription by right clicking on **Subscription -> New subscription...**![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FTfmwpS5TEOnMRkNoRNkh%2Fimage.png?alt=media\&token=51363dee-2a09-4b50-a5ac-6dd1e193f4ad)
18. Set a name and proceed to the next step

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FCSPKIiogLhVmh4XLX6HM%2Fms-scom-17.png?alt=media&amp;token=b3394bee-6a02-49fa-b7b0-c198b7ab7fc4" alt=""><figcaption></figcaption></figure>

19. Specify a criteria for your subscription(Note: If selecting a condition, please remove the "Notify on all alerts" to prevent multiple identical alert submission). Leave this as "Notify on all alerts" to receive a notification on all alerts.

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FMYwfz4hTznIoAtuqKYKI%2Fms-scom-18.png?alt=media&amp;token=2f4c8579-e87d-4248-b6a4-b3d357c3b21c" alt=""><figcaption></figcaption></figure>

20. Add the previously made **Subscriber** to the **Subscription**

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FqDW65AH5hSNExB9mHw7t%2Fms-scom-21.png?alt=media&amp;token=43e0aff9-1164-4478-afd4-15caf4adeafe" alt=""><figcaption></figcaption></figure>

21. Add the previously made **Channel** to the **Subscription**

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FI9S7w7jNyNI5XmMrCAuq%2Fms-scom-23.png?alt=media&amp;token=ff0d5d48-2c5b-48dc-bb1e-ad57d8ecb306" alt=""><figcaption></figcaption></figure>

22. Finish the setup

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2Fw5oR1aDLTj2YwR5zr3fF%2Fms-scom-24.png?alt=media&amp;token=a0b1934f-3ff7-48a7-8b1c-6d35c2d3f158" alt=""><figcaption></figcaption></figure>

## FAQ

**Will alerts in ilert be resolved automatically?**

Yes, as soon as an alert is being **closed** or marked as **resolved**, the alert in ilert will be resolved automatically.

**Will alerts in ilert be accepted automatically?**

Yes, as soon as an alert is being marked as **acknowledged**, the alert in ilert will be accepted automatically.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.ilert.com/integrations/inbound-integrations/ms-scom.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
