> For the complete documentation index, see [llms.txt](https://docs.ilert.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ilert.com/incidents-and-status-pages/status-pages/public-vs-private-status-pages.md).

# Public vs private status pages

Compare public vs private status pages in ilert to determine which audience gets visibility into incident updates and maintenance notices.

Status pages in ilert can either be private or public. You can change the page type at any time until the page was activated. Once activated, the page type cannot be changed. The table below compares both page types:

|                                                   | Public page                                                         | Private page                                                                                                                                                          |
| ------------------------------------------------- | ------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Use case**                                      | For public incident communication with external users and customers | For private incident communication with employees, customers or partners that either have an ilert account, a whitelisted IP address or email address / email domain. |
| **Visibility**                                    | Publicly visible on the internet                                    | Visible to authenticated ilert users only or to users with whitelisted IP addresses or email addresses / domains                                                      |
| **Supports custom domains with SSL**              | :white\_check\_mark:                                                | :white\_check\_mark:                                                                                                                                                  |
| **Supports IP Whitelist**                         | :x:                                                                 | :white\_check\_mark:                                                                                                                                                  |
| **Supports whitelisted emails and email domains** | :x:                                                                 | :white\_check\_mark:                                                                                                                                                  |

{% hint style="info" %}
**Viewing a private page does not require a full user license**

| License                                                                               | Scope                                                     | Cost                         |
| ------------------------------------------------------------------------------------- | --------------------------------------------------------- | ---------------------------- |
| [Viewer](/users-and-access-management/user-roles-and-permissions.md#viewer)           | Account-wide read-only access                             | Free and unlimited           |
| [Stakeholder](/users-and-access-management/user-roles-and-permissions.md#stakeholder) | Only the status pages and services granted to their teams | Scale plan, sold in packages |

Choose **Stakeholder** when the point is to restrict what someone can see. Otherwise **Viewer** is the cheaper and simpler option.
{% endhint %}

## Private status page authentication options

Only authenticated users can view ilert's private status pages. To adjust access, navigate to **Status Pages -> Authentication**, and select one or several authentication methods.

* **Accessible to all users of your account**: All users with any roles will have access to the chosen status page. Please note that the page will be visible even if it belongs to a private team.
* **IP whitelist:** Specify IP addresses, and users without an ilert account will be able to see the status page.
* **Passwordless email login**: Enter email addresses and/or domains that should have access to your status page.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.ilert.com/incidents-and-status-pages/status-pages/public-vs-private-status-pages.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.