# MXToolBox Integration

MxToolbox supports global Internet operations by providing free, fast and accurate network diagnostic and lookup tools. Millions of technology professionals use MxToolbox to help diagnose and resolve a wide range of infrastructure issues.

## In ilert: Create a MXToolBox alert source <a href="#in-ilert" id="in-ilert"></a>

1. Go to **Alert sources** --> **Alert sources** and click on **Create new alert source**

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FjX0cS4q7woTXKajZmc1W%2FScreenshot%202023-08-28%20at%2010.21.10.png?alt=media&#x26;token=8ef3666b-84eb-4b51-abee-f07303313941" alt=""><figcaption></figcaption></figure>
2. Search for **MXToolBox** in the search field, click on the MXToolBox tile and click on **Next**.&#x20;

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FlXzQlJpaTFSR49AZk0xA%2FScreenshot%202023-08-28%20at%2010.24.23.png?alt=media&#x26;token=cffeacb4-57b9-47d4-827d-b0f6b1afd914" alt=""><figcaption></figcaption></figure>
3. Give your alert source a name, optionally assign teams and click **Next**.
4. Select an **escalation policy** by creating a new one or assigning an existing one.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FNnuZqONaIhbOf6fn4OkZ%2FScreenshot%202023-08-28%20at%2011.37.47.png?alt=media&#x26;token=8a74f7b5-5bd2-4eea-97fa-1c1dbb041333" alt=""><figcaption></figcaption></figure>
5. Select you [Alert grouping](https://docs.ilert.com/alerting/configure-alerting/alert-sources#alert-grouping) preference and click **Continue setup**. You may click **Do not group alerts** for now and change it later.&#x20;

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FueugN4JgHn1c90ggFA6u%2FScreenshot%202023-08-28%20at%2011.38.24.png?alt=media&#x26;token=b8009daf-3ca8-4264-a6fa-e42ef7333205" alt=""><figcaption></figcaption></figure>
6. The next page show additional settings such as customer alert templates or notification prioritiy. Click on **Finish setup** for now.
7. On the final page, an API key and / or webhook URL will be generated that you will need later in this guide.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2Fi3TIOBvNYBQfDtNpmm0A%2FScreenshot%202023-08-28%20at%2011.47.34.png?alt=media&#x26;token=6cae965a-e448-4443-8c20-37cf501c43b2" alt=""><figcaption></figcaption></figure>

## In MXToolBox: Create a notification hook <a href="#in-splunk" id="in-splunk"></a>

1. Go to MXToolBox, then to **Notifications** and then create a new Notification policy or change the Default notifications policy

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-MWeGq6VaRwy3HJY4PZZ%2F-MWeJ7zFdHufluVoifAv%2FMozilla_Firefox.png?alt=media\&token=42ec0472-356a-4582-8d5c-c9194af2c99b)

2. On the next page, click on the **Custom** tile

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-MWeGq6VaRwy3HJY4PZZ%2F-MWeJZIQNPOVLC4OOAyQ%2FMozilla_Firefox.png?alt=media\&token=4a6da934-53c8-49e2-94c4-0b98f0ae4709)

3. Open the notification policy, in the **Callback** section paste the **Webhook URL** that you generated in ilert, in the **Format** section choose **Default.** Make sure that the **Webhook URL** was **\*\*saved and the** payload **matches the following format: \*\***

```javascript
{
    "Command": "{Command}",
    "Argument": "{Argument}",
    "Name": "{Name}",
    "TransitionId": {TransitionId},
    "AlertType": "{AlertType}",
    "AlertTime": "{AlertTime}",
    "PolicyName": "{PolicyName}",
    "StatusChange": "{StatusChange}",
    "UrlDetails": "{UrlDetails}"
}
```

Finished! Your MXToolBox alerts will now create alerts in ilert.

## FAQ <a href="#faq" id="faq"></a>

**Will alerts in ilert be resolved automatically?**

Yes, as soon as an alert has been completed in MXToolBox, the associated alert in ilert will be resolved automatically.

**Can I connect MXToolBox with multiple alert sources from ilert?**

Yes, simply add more notification policies in MXToolBox.
