# Cisco Meraki Integration

[The Cisco Meraki](https://meraki.cisco.com/) integration turns wireless, switching, and security appliance events into structured alerts within ilert. This ensures near-instant visibility on network issues, enforceable escalation paths, and consolidated incident reports, boosting reliability and reducing downtime.

## In ilert: Create a Cisco Meraki alert source

1. Go to **Alert sources** --> **Alert sources** and click on **Create new alert source**

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FjX0cS4q7woTXKajZmc1W%2FScreenshot%202023-08-28%20at%2010.21.10.png?alt=media&#x26;token=8ef3666b-84eb-4b51-abee-f07303313941" alt=""><figcaption></figcaption></figure>
2. Search for **Cisco Meraki** in the search field, click on the Cisco Meraki tile and click on **Next**.&#x20;

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FlXzQlJpaTFSR49AZk0xA%2FScreenshot%202023-08-28%20at%2010.24.23.png?alt=media&#x26;token=cffeacb4-57b9-47d4-827d-b0f6b1afd914" alt=""><figcaption></figcaption></figure>
3. Give your alert source a name, optionally assign teams and click **Next**.
4. Select an **escalation policy** by creating a new one or assigning an existing one.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FNnuZqONaIhbOf6fn4OkZ%2FScreenshot%202023-08-28%20at%2011.37.47.png?alt=media&#x26;token=8a74f7b5-5bd2-4eea-97fa-1c1dbb041333" alt=""><figcaption></figcaption></figure>
5. Select you [Alert grouping](https://docs.ilert.com/alerting/configure-alerting/alert-sources#alert-grouping) preference and click **Continue setup**. You may click **Do not group alerts** for now and change it later.&#x20;

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FueugN4JgHn1c90ggFA6u%2FScreenshot%202023-08-28%20at%2011.38.24.png?alt=media&#x26;token=b8009daf-3ca8-4264-a6fa-e42ef7333205" alt=""><figcaption></figcaption></figure>
6. The next page show additional settings such as customer alert templates or notification prioritiy. Click on **Finish setup** for now.
7. On the final page, an API key and / or webhook URL will be generated that you will need later in this guide.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2Fi3TIOBvNYBQfDtNpmm0A%2FScreenshot%202023-08-28%20at%2011.47.34.png?alt=media&#x26;token=6cae965a-e448-4443-8c20-37cf501c43b2" alt=""><figcaption></figcaption></figure>

## In Cisco Meraki: Add ilert as a webhook receiver

1. Select the desired **Network**

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FyoTz468AjWHqRS3CFvNB%2FCME-1-2.png?alt=media&#x26;token=4576c520-c13b-45cc-89cc-22dec4719e3e" alt=""><figcaption></figcaption></figure>

2. In the sidebar, go to **Alerts & AI** -> **Destinations** -> **Webhook**

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FcxkCukU3OAQVVfxWa1es%2FCME-2-1.png?alt=media&#x26;token=39c56d75-6cec-4cc1-9d47-a3d7869cd8de" alt=""><figcaption></figcaption></figure>

3. On the next page, scroll down to **Webhooks** and enter a **Name**, the Webhook URL generated in ilert and choose **Meraki (included)** as payload template

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FTcAyr9z5t0lkEp2Cze4X%2FCME-3.png?alt=media&#x26;token=f33b6323-7c61-47cf-9726-32417c501439" alt=""><figcaption></figcaption></figure>

4. Click on **Send test webhook**, to send a test alert to ilert

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FC36eNxa2lIkCIOYJeKzc%2FCME-4.png?alt=media&#x26;token=cec1b801-88a5-40c9-a7c2-cd2bbb979bc9" alt=""><figcaption></figcaption></figure>

5. Click on **Save** to save the webhook

## FAQ

#### **Will alerts in ilert be resolved automatically?**

Yes, however, only certain alert type IDs will automatically resolve the corresponding alerts in ilert. These types include:

* cellular\_up
* sensor\_water\_cable\_reconnected
* sensor\_probe\_cable\_reconnected
* sensor\_battery\_improved
* port\_connected
* power\_supply\_up
* reconnected
* started\_reporting
* pcc\_outage\_end
* bluetooth\_in
