> For the complete documentation index, see [llms.txt](https://docs.ilert.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ilert.com/integrations/inbound-integrations/cisco-meraki.md).

# Cisco Meraki Integration

Send Cisco Meraki network events into ilert and notify your team via SMS, phone call, push, and other channels to improve your infrastructure reliability.

[The Cisco Meraki](https://meraki.cisco.com/) integration turns wireless, switching, and security appliance events into structured alerts within ilert. This ensures near-instant visibility on network issues, enforceable escalation paths, and consolidated incident reports, boosting reliability and reducing downtime.

## In ilert: Create a Cisco Meraki alert source

1. Go to **Alerting** → **Alert sources** and click **Create new alert source**.
2. Search for **Cisco Meraki**, click its tile, and click **Next**.
3. Give your alert source a name, optionally assign teams, and click **Next**.
4. Choose who gets notified: select **Use existing escalation policy** and pick a policy, or **Generate new escalation policy** to start with a basic one that notifies you first. Click **Next**.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2Fgit-blob-8a281bf3931f5a1a531951ce97984d50989dd875%2Falert-source-escalation-step.png?alt=media" alt="The escalation step of the ilert alert source wizard, headed Who should be notified about alerts, with an escalation policy selected and a preview of its escalation rules below."><figcaption><p>Pick an existing escalation policy, or generate a basic one without leaving the wizard.</p></figcaption></figure>
5. Select **Default grouping** and click **Continue setup**. It groups events by the alert key the integration sets; the other [grouping options](/alerting/configure-alerting/alert-sources.md#event-grouping) are easier to judge once events are arriving.
6. The next page shows more settings, such as notification priority and alert templates. Click **Finish setup** for now; you can change them later.
7. On the final page, ilert shows the integration key and URL for this alert source. You will need them later in this guide.

## In Cisco Meraki: Add ilert as a webhook receiver

1. Select the desired **Network**

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FyoTz468AjWHqRS3CFvNB%2FCME-1-2.png?alt=media&amp;token=4576c520-c13b-45cc-89cc-22dec4719e3e" alt=""><figcaption></figcaption></figure>

2. In the sidebar, go to **Alerts & AI** -> **Destinations** -> **Webhook**

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FcxkCukU3OAQVVfxWa1es%2FCME-2-1.png?alt=media&amp;token=39c56d75-6cec-4cc1-9d47-a3d7869cd8de" alt=""><figcaption></figcaption></figure>

3. On the next page, scroll down to **Webhooks** and enter a **Name**, the Webhook URL generated in ilert and choose **Meraki (included)** as payload template

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FTcAyr9z5t0lkEp2Cze4X%2FCME-3.png?alt=media&amp;token=f33b6323-7c61-47cf-9726-32417c501439" alt=""><figcaption></figcaption></figure>

4. Click on **Send test webhook**, to send a test alert to ilert

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FC36eNxa2lIkCIOYJeKzc%2FCME-4.png?alt=media&amp;token=cec1b801-88a5-40c9-a7c2-cd2bbb979bc9" alt=""><figcaption></figcaption></figure>

5. Click on **Save** to save the webhook

## FAQ

#### **Will alerts in ilert be resolved automatically?**

Yes, however, only certain alert type IDs will automatically resolve the corresponding alerts in ilert. These types include:

* cellular\_up
* sensor\_water\_cable\_reconnected
* sensor\_probe\_cable\_reconnected
* sensor\_battery\_improved
* port\_connected
* power\_supply\_up
* reconnected
* started\_reporting
* pcc\_outage\_end
* bluetooth\_in


---

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