> For the complete documentation index, see [llms.txt](https://docs.ilert.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ilert.com/integrations/inbound-integrations/kentix-am.md).

# Kentix AlarmManager

Connect Kentix AM (AlarmManager) with ilert to turn physical infrastructure alerts into on-call notifications and accelerate MSP response.

The [Kentix AlarmManager](https://kentix.com/en-de/) is the central Kentix alarm and management unit. MultiSensors are managed by the AlarmManager. The AlarmManager is installed in the server room or rack. With Kentix AM linked to ilert, physical environment alerts – like alarms from access control or environmental sensors – are delivered as technical alerts to on-call responders. MSPs benefit by automating ticket-driven alerts, accelerating physical infrastructure monitoring and response.

## In ilert: Create a Kentix AlarmManager alert source

1. Go to **Alerting** → **Alert sources** and click **Create new alert source**.
2. Search for **Kentix AlarmManager**, click its tile, and click **Next**.
3. Give your alert source a name, optionally assign teams, and click **Next**.
4. Choose who gets notified: select **Use existing escalation policy** and pick a policy, or **Generate new escalation policy** to start with a basic one that notifies you first. Click **Next**.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2Fgit-blob-8a281bf3931f5a1a531951ce97984d50989dd875%2Falert-source-escalation-step.png?alt=media" alt="The escalation step of the ilert alert source wizard, headed Who should be notified about alerts, with an escalation policy selected and a preview of its escalation rules below."><figcaption><p>Pick an existing escalation policy, or generate a basic one without leaving the wizard.</p></figcaption></figure>
5. Select **Default grouping** and click **Continue setup**. It groups events by the alert key the integration sets; the other [grouping options](/alerting/configure-alerting/alert-sources.md#event-grouping) are easier to judge once events are arriving.
6. The next page shows more settings, such as notification priority and alert templates. Click **Finish setup** for now; you can change them later.
7. On the final page, ilert shows the integration key and URL for this alert source. You will need them later in this guide.

## Configuring Webhook in the AlarmManager

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-MF14LCb-oWCfJNxCnId%2F-MF4nzIOfKRZpCT21_9w%2FScreenshot%202020-07-31%20at%2019.15.10.png?alt=media\&token=95650f24-6445-471f-85e2-0bda2aaafbf3)

Login to your AlarmManager (*default:* <http://192.168.100.222> *admin:password*)

### Creating a Webhook

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-MF14LCb-oWCfJNxCnId%2F-MF4oCKOmA9IyVHss_y4%2FScreenshot%202020-07-31%20at%2019.16.46.png?alt=media\&token=79a35715-461c-4176-83aa-604cd86169f4)

On the side menu click on **Configuration** and choose the **Webhooks** tab.\
Click on the **plus icon** to create a new webhook.

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-MF14LCb-oWCfJNxCnId%2F-MF4ohwRP_tPgUzU1Un_%2FScreenshot%202020-07-31%20at%2019.18.40.png?alt=media\&token=b439c79e-3d1e-472e-96be-9bfb6e52bf70)

Fill out all required fields as shown in the screenshot, paste your copied url from your ilert Kentix AlarmManager alert source, as well as the provided data payload template below:

```
{
    "time": "$TIME$",
    "building": "$BUILDING_NAME$",
    "alarmzone": "$ALARMZONE_NAME$",
    "alarmzone-state": "$ALARMZONE_STATE$",
    "device": "$DEVICE_NAME$",
    "address": "$DEVICE_ADDRESS$",
    "temperature": "$TEMPERATURE_VALUE$",
    "temperature-alarm": "$TEMPERATURE_ALARM$",
    "humidity": "$HUMIDITY_VALUE$",
    "humidity-alarm": "$HUMIDITY_ALARM$",
    "dewpoint": "$DEWPOINT_VALUE$",
    "dewpoint-alarm": "$DEWPOINT_ALARM$",
    "fire": "$CO_VALUE$",
    "fire-alarm": "$CO_ALARM$",
    "intrusion": "$MOTION_VALUE$",
    "intrusion-alarm": "$MOTION_ALARM$",
    "vibration": "$VIBRATION_VALUE$",
    "vibration-alarm": "$VIBRATION_ALARM$",
    "input1": "$INPUT_VALUE[1]$",
    "input1-alarm": "$INPUT_ALARM[1]$",
    "input2": "$INPUT_VALUE[2]$",
    "input2-alarm": "$INPUT_ALARM[2]$",
    "connection": "$CONNECTION_VALUE$",
    "connection-alarm": "$CONNECTION_ALARM$",
    "latency": "$LATENCY_VALUE$",
    "latency-alarm": "$LATENCY_ALARM$",
    "extpower": "$EXTPOWER_VALUE$",
    "extpower-alarm": "$EXTPOWER_ALARM$"
}
```

Click on the save icon in the top right.

### Assigning Webhook to Alarmzone

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-MF14LCb-oWCfJNxCnId%2F-MF4pleyDjlH5ObTuc_B%2FScreenshot%202020-07-31%20at%2019.19.39.png?alt=media\&token=087db5e2-411b-4805-bb35-14338713a290)

Navigate to the root **dashboard** view (top left item in sidebar), choose the Alarmzone which you want to connecto to your ilert alert source. Click on the **cog** and and select **Edit**.

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-MF14LCb-oWCfJNxCnId%2F-MF4tR_u-hQ7WR_xsUb9%2FScreenshot%202020-08-18%20at%2015.14.12.png?alt=media\&token=24f28a7d-08fe-4869-b46b-6a518a20e197)

Scroll all the way down to the Alarmzone's **Webhooks** configuration.\
And click on the **plus icon** to create a new assignment.

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-MF14LCb-oWCfJNxCnId%2F-MF4tgY378Ga1vV1XS4k%2FScreenshot%202020-08-18%20at%2015.14.17.png?alt=media\&token=eb88a8e2-c587-478e-a9da-d497da4a2cb9)

It is important to choose **Alarmstate change** as alarm assignment otherwise the connection wont work properly.

## A word on the Kentix device <-> ilert alert relation

Each ilert alert source is connected to a Kentix AlarmManager Webhook.\
Which in fact are assigned to Alarmzones. You might created multiple alert sources and assign them to as many Alarmzones as you like.

Each device in a alarmzone will create its own alert for its alarms.\
However ilert will not create a new alert per alarm type if an ongoing alert of the same device is already open, instead the additional alarms are appended to the existing alert.

When all alarms of the device fall back to normal state, ilert will automatically resolve the opened alert.

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-MF14LCb-oWCfJNxCnId%2F-MF4uOibYCNDyToZMbAn%2FScreenshot%202020-08-18%20at%2017.18.47.png?alt=media\&token=89eb90c8-0482-41e7-b08f-bcb667cc18cc)


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