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Android Push Notification DND Configuration
This guide explains how to configure your push notification preferences for Android devices.
Note: this guide is meant for Android users only.
Make sure that you have installed and logged into the ilert mobile app on your device. Which will automatically generate and store a push token for your device in your ilert account.
Under your profile settings (in web or mobile app) navigate to Notification settings and select Android push notifications for any desired notification option.
- open the Navigation in your app (top left icon)
- tap on the cog icon (top right in navigation) to open the Settings menu
- tap on Push notification settings
- select a custom sound (if desired) for High and low priority notifications (make sure that the radio button in the sound list is selected, just playing back the sound wont change your settings)
- ensure you have enabled the toggle for Critical alerts for high priority
Now onto the tough part, in Android you will have to enable DND additional per sound channel. Sadly Android Applications are not always allowed to configure these directly.
- open your devices Settings
- go to Apps & notifications
- then on App info
- search for iLert in the list and tap on it
- tap on Notifications
- tap on the sound channel e.g. merrychristmas for the audio that you have selected in the ilert app for your high and low priority notifications - or do it for all in the list
- ensure the top selection is set on Alerting and not on Silent
- tap on Advanced
- enable the toggle for Override Do Not Disturb (probably also ensure the rest of the options is enabled to, but that should be their default state)
Note: these settings are only offering overrides for the specific DND (do not disturb mode) in Android. If you switch your Android phone to silent mode (Calls and notifications are muted) overrides will not work and you will not hear a sound.