Webhook Integration

The iLert Webhook Integration helps you to easily connect iLert with Webhooks.

In iLert: Create webhook connection

1. Switch to the alert sources tab and open the alert source whose incidents you want to publish via a webhook. Click on Connections → Add new connection

2. Select Webhook as type and fill out all fields. In the Webhook Trigger field, select the incident events for which you want to receive a webhook call. Webhook events are sent as HTTP POST to the specified URL. The URL must be accessible from the internet. Click on Save.

3. Finished! You can now test the connection by clicking the Test this connection button.

Webhook payload

A sample webhook payload can be seen below. To get more information on the status or eventType fields, visit the Template variables explained section of this page.

{
"id": "2983781",
"status": "ACCEPTED",
"summary": "PROBLEM Host Alert: app.compute is DOWN",
"details": "details,
"reportTime": "2019-08-29T09: 52: 39.551Z",
"eventType": "incident-acknowledged",
"alertSource": {
"id": 2101194,
"name": "Nagios Network and Hosts"
},
"assignedTo": {
"username": "abr",
"email": " example@example.com ",
"firstName": "Andreas",
"lastName": "farmer"
}
}

Custom webhook payload / request body

In case you want to customize the HTTP Post request body of your webhook, you can simply enable the custom fields option.

This will allow you to add any kind of custom body that you want to send. In case of an invalid template the border will become yellow or red.

In case of a valid template the border will turn green. As you may have noticed we also offer to use iLert related variables that will be swapped with the corresponding event related data when the request is made. These work, as described under the template field in simple mustache sytnax {{ VARNAME }}. Our editor will tell you if you are using the variables incorrectly.

Template variables explained

Variable key

Description

incidentId

The ID of the incident

incidentDetails

Full incident details

incidentSummary

Incident summary

incidentStatus

PENDING, ACCEPTED or RESOLVED

incidentUrl

URL that links to the incident in iLert

alertSourceId

The ID of the incident's alert source

alertSourceName

The name of the incident's alert source

escalationPolicyId

The ID of the escalation policy of the incident's alert source

escalationPolicyName

The name of the escalation policy of the incident's alert source

reportTime

ISO-8601 representation of the incident report time

link

If present, the first link in the incident's payload e.g. links to the origin monitoring tool that send the event initially

eventType

incident-created, incident-assigned, incident-auto-escalated, incident-auto-resolved, incident-acknowledged, incident-rejected, incident-raised, incident-comment-added, incident-resolved

FAQ

Do you support authentication?

Yes, HTTP Basic Auth is supported. The username and password must be specified in the URL.

Example: https: // username: password@example.com / webhooks / ilert

Special characters in the user name or password must be encoded URL.

Can you also specify the HTTP port?

Yes. By default, port 80 is used for HTTP connections and port 443 for HTTPS connections. You can overwrite the port number by adding a colon : after the host address and the port.

incident-created, incident-assigned, incident-auto-escalated, incident-auto-resolved, incident-acknowledged, incident-rejected, incident-raised, incident-comment-added, incident-resolved

Example: https://example.com:8443/webhooks/ilert