Voicemail only mode
The
Voicemail only mode option will skip any greeting and IVR menu and send every incoming calls to the voicemail. In Voicemail only mode , the first routing option will be selected as escalation policy to escalate the related alert..png?alt=media)
In case the message is detected to be english, a transcription, as well as the audio itself, will be appended to the alert in ilert.